This policy explains how your personal information will be treated when you access the Zusto UK website.
What information do we collect?
We do not collect any personal identifying information without your knowledge when you visit our site.
If you wish to use our call back service we will collect certain information such as your name and telephone number.
We will collect further information if you contact us with comments or specific requests.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
How do we use your information?
The personal identifying information is used to call you back as requested by you. The cookies information is used to help us understand more about how our website is used and to improve our site.
We will not supply your name and address to any third party without your consent except where required to do so by law.
Safeguard of Information
We regularly review our security standards and procedures to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.
Access to your personal information
You have the right to request a copy of the personal information Zusto UK holds about you and to have any inaccuracies corrected.
Please address requests to the Data Protection Officer,Zusto UK, C/O Megachem, Castlegate Business Park , Caldicot, Monmouthshire
NP26 5AD, UK.